Customer Service Representative - State Farm Agent Team Member Job at John Magoto - State Farm Agent, Denver, CO

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  • John Magoto - State Farm Agent
  • Denver, CO

Job Description

Responsive recruiter


Benefits:

  • 401(k) matching
ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with John Magoto - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS:
  • Salary plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Valuable career-building experience
Flexible work from home options available.


Compensation: $60,000.00 - $80,000.00 per year


We're Hiring!

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
  • Our office is located in the Cherry Creek neighborhood of Denver, CO.
  • Our office is open 8:30am - 5:00pm.
  • I have been a State Farm agent since 2008.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
  • I am a second generation State Farm agent.
  • I am a proud graduate of Miami University.

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Job Tags

Work at office, Flexible hours,

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