Job Description

Job Description

Job Description

Founded in 1924, Travers Tool Co., Inc. is a trusted partner for industrial and metalworking businesses nationwide. With locations in New York, South Carolina, and California, we offer extensive product selection, expert technical support, and superior customer service. We are a family-owned, people-first company that values integrity, teamwork, and continuous improvement.

Why Join Travers Tool?

• Growth Opportunities: Many team members have advanced from entry-level roles to leadership positions through mentorship and training.
• Collaborative Culture: Teamwork and camaraderie are at the core of our operations.
• Supportive Environment: Employees consistently describe Travers as family-oriented, with approachable and understanding management.

Role Overview

Job Summary:
The Export Sales Assistant supports the Export Sales team by managing administrative tasks, facilitating communication with clients and suppliers, and assisting in the development of export sales strategies. This role is vital for ensuring that export operations run smoothly and efficiently, contributing to the overall growth of the company’s international market presence.

Key Responsibilities:

Administrative Support:

Assist the Export Sales Manager in daily operations and administrative tasks.

Prepare and maintain sales reports, export documentation, and shipping documents.

Manage schedules, appointments, and communications for the export team.

Customer Interaction:

Serve as a primary point of contact for international clients and distributors.

Respond to inquiries and provide information about products, pricing, and shipping details.

Assist in the preparation and follow-up of sales proposals and contracts.

Order Processing:

Facilitate the order processing of export sales, including creating sales orders and coordinating shipment logistics.

Collaborate with logistics and shipping departments to ensure timely delivery of goods.

Track and manage inventory levels to ensure product availability for export orders.

Market Research:

Conduct market research to identify potential new markets and customer bases for export.

Assist in the analysis of competitors' strategies and market trends.

Compliance and Documentation:

Ensure compliance with international trade regulations and company policies.

Prepare and submit export documentation required by customs and other regulatory bodies.

Sales Analysis:

Assist in analyzing sales data and generating reports to help evaluate export performance.

Provide insights and recommendations based on analysis to support strategic decision-making.

Qualifications:

Bachelor’s degree in Business, Marketing, International Trade, or a related field (or equivalent experience).

Previous experience in sales support, administrative roles, or international trade preferred.

Strong organizational skills and attention to detail.

Excellent verbal and written communication skills.

Proficiency in Microsoft Office Suite and familiarity with CRM systems.

Ability to work independently and as part of a team in a fast-paced environment.

Knowledge of export regulations and procedures is a plus.

BENEFITS:

• Generous Paid Time Off (PTO) Program : Up to 17 PTO days per year are provided for scheduled (vacation, personal, routine medical appointments) and unscheduled (sick, emergency) absences. PTO accrual increases with increasing tenure at Travers.
• Paid Holidays: 7 Paid national holidays annually.
• Health Insurance: Comprehensive private health insurance is available, including medical, dental, and vision. You are eligible to participate on the first of the month after your hire date.
• Company-Paid Life Insurance, Company-Paid Disability Insurance, Optional Supplemental Life Insurance.
• Flexible Spending Account : Pre-tax funds can be set aside from your paycheck to use to pay for qualified healthcare costs.
• Health Emergency Bank: After 7 years of tenure with Travers, employees can bank excess PTO hours to cover serious health issues or time out for disability.
• Retirement Plan: Contribute pre-tax (401K) and/or post-tax (Roth IRA) dollars to fund your retirement. You are eligible to participate in the retirement plan six months after your start date. Travers matches 50% of employee deferrals, up to 4% of employee compensation.
• Tuition Reimbursement Program: Educational assistance to help our employees develop professionally.
• LifeCare/ LifeMart for employees and their household members : Access to resources, referrals and discounts for all aspects of life, and access to an Employee Assistance Program for counseling.

Ready to Build Your Career?
Join Travers Tool Co., Inc., a company with 100 years of success, and be part of a team shaping the future of industrial distribution.

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