Patient Care Coordinator / Dental Call Center Job at A Hi-Tech Dental Center, Louisville, KY

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  • A Hi-Tech Dental Center
  • Louisville, KY

Job Description

Job Description

Patient Care Coordinator / Dental Call Center (A Hi-Tech Dental Implant Center)

Location: Louisville, KY

Compensation: $45,000 – $60,000 base + Bonus Potential ($65,000–$90,000+ total earnings)

Schedule: Full-time, Monday–Friday

We’re seeking a Patient Care Coordinator to join a rapidly growing, state-of-the-art dental implant center in Louisville. This is a phone-driven, sales-focused position where success comes from persistence, professionalism, and the ability to build trust quickly over the phone.

Key Responsibilities

  • Make outbound calls to follow up with leads and schedule consultations
  • Handle inbound calls with professionalism and urgency
  • Build trust and educate patients on treatment options, creating urgency to book
  • Consistently follow up with prospects to keep them engaged and moving forward
  • Track and manage leads in the CRM and monitor performance metrics
  • Support marketing and lead-generation activities

What We’re Looking For:

  • 3+ years of proven phone sales or call center experience
  • Dental Office experience
  • Dental Office Scheduling experience, ideally for Implant or All-on-X related treatments.
  • Confident, persuasive communicator who thrives on the phone
  • Driven, self-motivated, and goal-oriented

What’s Offered:

  • Base salary $45K–$60K
  • Performance bonuses with earnings potential $65K–$90K+
  • Benefits package, PTO, Paid Holidays, 401K
  • Growth opportunity in a high-tech healthcare environment

Job Tags

Full time, Work at office, Monday to Friday,

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