Job Description
Release Manager
Responsible for overseeing the planning, coordination, and management of software releases across various environments, ensuring that all systems and processes related to deployment and hardware releases are functioning smoothly. This role involves close collaboration with development, QA, operations, and client facing teams to ensure that releases are delivered on time, within scope, and with high quality.
Responsibilities:
- Plan, manage, and coordinate all activities related to the software release process, including scheduling, communication, and documentation.
- Define and implement release management processes and ensure adherence to the best practice process is followed across all teams.
- Collaborate with project managers, tech leads, QA teams, Operations and stakeholders to identify potential risks and issues in the release pipeline and mitigate them effectively.
- Ensure that releases are planned, tested, and delivered according to the agreed timelines and that all necessary approvals are obtained.
- Responsible for advising on pre-implementation, implementation, post implementation and rollback steps.
- Facilitate release planning meetings and post-release reviews to gather feedback and improve processes.
- Manage and maintain all environments (development, testing, staging, production) to ensure they are stable, reliable, and appropriately configured.
- Work with project managers, tech leads, QA teams, operations and stakeholder teams to provision and maintain environments, ensuring that they align with project requirements.
- Monitor environment usage and performance, identifying and resolving issues that may impact the release process.
- Develop and implement processes for environment refreshes, backups, and disaster recovery.
- Collaborate with DevOps teams to automate build, test, and deployment processes, reducing manual intervention and increasing release frequency.
- Provide regular updates to stakeholders on the status of releases, including risks, issues, and key milestones.
- Maintain comprehensive documentation for all release and environment management processes, including configuration management, deployment procedures, and rollback plans.
- Ensure that all releases comply with regulatory requirements, security policies, and internal standards.
- Conduct audits and reviews of release processes and environments to identify areas for improvement and ensure continuous compliance.
Capabilities:
- Exceptional communication and collaboration skills, with the ability to work effectively with cross-functional teams including development, QA, operations, and business teams.
- Flexible and adapting within a work environment in order to get the job done.
- Excellent problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
- Attention to detail and commitment to quality.
- Ability to work under pressure and meet tight deadlines.
- Strong organizational and time management skills.
- Proactive and self-motivated with a focus on continuous improvement.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced certifications in IT management, project management (e.g., PMP, ITIL), or DevOps are preferable.
- Minimum of 5 years of experience in release management, environment management, or a related role within a technology-driven organisation.
- Proven experience in managing software releases in a complex, multi-environment setup.
- Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps) and version control systems (e.g., Git).
- Proficiency in scripting and automation tools (e.g., PowerShell, Python) is desirable.
- Familiarity with cloud environments (e.g., AWS, Azure) and containerization technologies (e.g., Docker, Kubernetes) is an advantage.
- Strong understanding of software development lifecycle (SDLC) methodologies, including Agile, Scrum, and DevOps practices
Job Tags
Flexible hours,