Job Description

Security Professional - School Site - Welcome Desk

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - School Site - Welcome Desk in Wayne, NJ, you will serve and safeguard clients in a range of industries such as Education and more. As a Front Desk Security Professional with Allied Universal at an educational location, you will be the first point of contact for students, staff, and visitors, helping to create a welcoming and secure environment. Your primary responsibilities will include monitoring access, verifying credentials, and providing assistance to those entering the facility. You will use your customer service skills to address inquiries and support a positive experience for everyone on site. By remaining attentive and visible at the front desk, you will help to deter security-related incidents and contribute to a sense of order throughout the location. At Allied Universal, we value teamwork, integrity, and a people-first approach, empowering you to make a meaningful impact every day while upholding our commitment to reliability and innovation.

Position Type: Full Time

Pay Rate: $20.21 / Hour

Job Schedule: Day Time

Monday 4:00 PM - 12:00 AM

Tuesday 4:00 PM - 12:00 AM

Friday 4:00 PM - 12:00 AM

Saturday 4:00 PM - 12:00 AM

Sunday 4:00 PM - 12:00 AM

What You'll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients, students, staff, and visitors by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the location by verifying identification and/or credentials of individuals entering the premises.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of daily activities, incidents, and/or unusual occurrences at the front desk.
• Assist with visitor management, including issuing visitor passes and providing directions or information as needed.
• Support emergency response activities as appropriate, including communicating with Allied Universal management and local authorities when required.
• Help to deter unauthorized access and/or suspicious activity through attentive presence and adherence to site procedures.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 1 year of security-related experience.
• Must be at least 21 years of age.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law.

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